Last updated: 7 October 2026
Who is responsible for your data?
Glór na hAbhann Holiday Homes is responsible for the personal information we use to manage our holiday homes, enquiries, reservations and CCTV. Contact us at info@glornahabhann.ie or write to Glór na hAbhann, Spa Road, Dingle, Co. Kerry, Ireland.
Information we collect and why
When you enquire or book, we may receive your name, contact details, dates of stay, party size, booking and payment status, messages and any requirements you choose to share. We use this information to answer your questions, arrange and perform your accommodation contract, communicate arrival information and support your stay. Please do not send card details or unnecessary sensitive information through our enquiry form, email or WhatsApp.
We also keep information needed for accounting, legal obligations, handling complaints and protecting our property and legitimate business interests. Our legal bases are taking steps at your request before a contract, performing that contract, complying with legal obligations and our legitimate interests in running a secure, effective accommodation service. Where we rely on consent, you may withdraw it without affecting earlier lawful use.
We receive information directly from you and, where relevant, from the person making your group booking or the booking platform you use. Website providers may process technical information such as IP addresses, browser details and security logs to deliver and protect the service. Optional advertising tracking is explained below.
Bookings, enquiries and service providers
Our website is hosted by Webflow, which supports our enquiry form. Direct online reservations are handled through Lodgify and the payment services presented at checkout. They process information needed to manage and secure your booking and payment. Card processing takes place through the relevant payment service; please use the secure checkout for payment details.
We share relevant information with authorised people and service providers who need it to support your reservation, prepare your house, provide IT or accounting services, or meet legal requirements. We may disclose information to insurers, professional advisers or public authorities where necessary and lawful. We do not sell your guest information.
If you choose WhatsApp, Airbnb or another external platform, that provider also processes information under its own privacy notice. Links to maps and other websites take you to services with their own practices. See Webflow’s privacy notice, Lodgify’s privacy notice and the notices supplied by your chosen booking or payment provider.
Cookies and advertising choices
Website and booking services use storage and similar technologies to provide essential functions, maintain security and remember choices. Security tools, including Google reCAPTCHA on forms, may process device and connection information to help prevent abuse. Google’s privacy policy and terms explain its services.
Our optional Meta Pixel helps measure visits and advertising effectiveness and can allow Meta to associate activity with its users for advertising purposes. We use Webflow’s consent delay setting and only grant permission for this optional tracking when you select “Allow optional cookies”. Choose “Essential only” to decline. You can reopen at any time, including to withdraw consent. Our site remembers this choice on your device for up to six months. Clearing browser storage may reset it.
Meta provides more information in its privacy policy. A legacy Universal Analytics configuration also remains in the website settings; this discontinued version is not a current analytics reporting service. External booking websites apply their own cookie controls. Browser settings can also remove or block cookies, although some essential functions may then be unavailable.
CCTV at Glór na hAbhann
We use CCTV to help protect people and property, deter and investigate crime, vandalism and antisocial behaviour, and establish what happened when an incident occurs. We rely on our legitimate interests in safety, security and protecting property, balanced against the privacy of residents, guests, visitors and staff.
Cameras cover estate roads and shared areas, driveways and selected house entrances. Internal cameras are limited to the office and laundry shed. There are no cameras inside guest accommodation. Audio is not recorded. Camera positioning and privacy masking are used to limit unnecessary capture of neighbouring private areas. CCTV signage identifies monitored areas.
Routine footage is automatically deleted within 30 days. Relevant footage may be retained for longer where needed to investigate a specific incident, deal with a claim or meet a legal requirement, and is deleted when that need ends. Access is restricted to authorised people with a genuine need. Relevant footage may be shared with An Garda Síochána, insurers, legal advisers or courts where necessary and lawful.
To request footage relating to you, contact us with the approximate date, time, location and enough information to help identify you. We may seek proportionate proof of identity. We consider the rights of other people shown, which may require redaction or another appropriate way to provide access. Contact us promptly because routine recordings are deleted within 30 days.
Retention, security and international processing
We keep enquiry and booking information for as long as needed for the purpose for which it was collected, including managing stays, resolving complaints and satisfying accounting, tax or other legal requirements. The appropriate period depends on the record, applicable obligations and whether a dispute or claim remains open. CCTV follows the separate retention arrangements above.
We use appropriate organisational and technical measures to restrict access and protect information. No online service can guarantee absolute security. Some providers may process data outside the European Economic Area. Where such transfers occur, applicable safeguards must be used, such as an adequacy decision or approved contractual safeguards. Contact us for information about the safeguards relevant to your data.
Your rights
Depending on the circumstances, you may ask to access, correct or erase your information, restrict its use, receive portable information, or object to processing based on legitimate interests. You may withdraw consent where it is the basis for processing. These rights have legal conditions and exceptions; for example, we may need to retain some records to meet a legal obligation or handle a claim.
Requests are normally free and we normally respond within one month. For complex or numerous requests, an extension of up to two further months may apply; we will explain it within the first month. Only where a request is demonstrably manifestly unfounded or excessive may we charge a reasonable fee based on administrative costs or refuse it, with an explanation. There is no standard access fee.
You can contact us using the details above. You also have the right to complain to Ireland’s Data Protection Commission, or your relevant supervisory authority. We will update this notice when our practices change.