Version: 8 October 2026. These terms apply to new direct bookings made under this version. Existing reservations retain the terms agreed when booked. Reservations made through another booking platform are subject to the conditions supplied with that reservation.
Your booking
Your accommodation provider is Glór na hAbhann, Spa Road, Dingle, Co. Kerry, V92 KP80, Ireland. Book directly through our online booking service, powered by Lodgify, with card payments processed through Stripe. Your checkout and confirmation identify the house, dates, guests, price and payment deadlines. Please check these details before paying and retain your confirmation.
Payments
20% of the booking price is due at the time of booking. The remaining balance is due 42 days before arrival. For bookings made close to arrival, the amount due immediately and the applicable payment dates are displayed at checkout. Please follow the schedule in your booking confirmation.
Cancellation
For direct bookings under this policy, 50% of paid prepayments is refundable when cancelled 14 days before arrival or earlier. No refund is due under this cancellation policy if cancelled later. The refund percentage applies to the payments already made, not automatically to the full booking price. For example, if you have paid €200 and cancel within the refundable period, the refund is €100.
Contact info@glornahabhann.ie to request cancellation, giving your booking reference. The deadline displayed in your booking confirmation applies. Any exception must be agreed with us in writing. This policy does not limit your mandatory legal rights, including rights where we cannot provide the agreed accommodation.
Arrival and departure
Check-in is from 4pm and checkout is by 10am, local Irish time, throughout the year. Contact us in advance about arrival arrangements or any request for a different time. Changes are subject to availability and our agreement.
Security deposit and damage
A €150 card preauthorisation is arranged on the day of arrival and is ordinarily voided two days after departure. This is a temporary card hold. Your bank may take additional time to release it.
Please report damage or breakages promptly. Take reasonable care of the house and its contents and leave it reasonably clean and tidy. Any proposed charge for damage, missing items or exceptional cleaning will be explained and supported by evidence, taking account of fair wear and tear. Contact us if you dispute a charge. Deposit deductions must relate to evidenced loss or costs.
Guests and house rules
The maximum occupancy is eight guests per house, including the Luxury houses. Party groups are not accepted. Please respect neighbours and other guests and avoid noise disturbance. The lead guest should share the house rules and safety information with their party. Any additional condition affecting price or cancellation must be disclosed before booking.
Pets are not permitted. Please contact us about assistance dogs or any access requirements so we can discuss the suitability of the house and arrangements for your stay.
Smoking is not permitted indoors. If smoking in the back garden, fully extinguish cigarettes and use the ashtray. Do not leave cigarette ends on the grounds or in shared areas.
Heating and electricity
Heating and electricity are included in your booking price. Please use them responsibly, switch off heating when it is not needed and avoid leaving showers or appliances running unnecessarily. Normal domestic use is included without an additional usage charge.
Access and your privacy
We respect your privacy. Where access is needed for maintenance or repairs, we will give reasonable notice and arrange an appropriate time where possible. Immediate access may be necessary in an emergency or for an urgent safety issue. Information about guest data and CCTV is in our Privacy, cookies & CCTV policy.
If something goes wrong
Please contact us promptly so we have an opportunity to put matters right. Email info@glornahabhann.ie or use WhatsApp on +353 87 146 4636, quoting your house and booking reference. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limits your statutory consumer rights.